Responsible Gaming

Responsible Gaming at Rocketpot

Rocketpot acknowledges gaming as entertainment. This policy explains the controls, obligations, and resources available to players to promote safe play, ensure regulatory compliance, and provide avenues for help when needed.

Age Compliance

Participation in Rocketpot games is strictly limited to individuals who are at least 18 years old. Rocketpot performs age and identity verification as part of onboarding and may require ongoing verification to comply with applicable laws and licensing obligations. Access by underage individuals is prohibited and will be declined or terminated where discovered.

Safe Play Principles

  • Only gamble with funds you can afford to lose.
  • Avoid gambling when you are tired, stressed, or under the influence of alcohol or substances.
  • Understand the inherent risks and be mindful of the odds and volatility of games.
  • Set personal limits and discontinue play if it ceases to be enjoyable or starts to affect responsibilities.

Budgeting and Deposit Limits

Players may establish deposit limits to manage their activity. Accepted timeframes are daily, weekly, or monthly limits. Reducing a limit takes effect immediately. Increasing a limit will become active after a 24-hour cooling-off period to support prudent decision-making.

Self-Control Tools: Take a Break and Self-Exclusion

Take a Break enables a temporary cessation of play for a period selected by the player. During a Take a Break, access to Rocketpot products is suspended and may be extended or shortened by the player.

Self-Exclusion is a permanent restriction. Once activated, it cannot be reversed. Players may request a temporary or permanent restriction by contacting Rocketpot Support; the chosen restriction applies to all Rocketpot products and may require verification in accordance with regulatory requirements.

Parental Controls and Content Blocking

To reduce the likelihood of underage access, players should enable device-level or browser-based parental controls and employ content blocking features. Rocketpot cannot guarantee the effectiveness of third-party controls and recommends using available parental controls and content filters, as appropriate.

Getting Help and Recognizing Problem Gambling

If you question your gambling behaviour, consider the following indicators: Have you thought you should reduce your gambling? Do others criticize your gambling behavior? Do you feel guilty about your gambling? Have you gambled to feel better or recover losses? Answering Yes to two or more questions may indicate a potential issue. If concerns arise, engage Rocketpot’s responsible gaming tools and seek professional help through recognized support services.

Support and How to Apply Restrictions

For assistance with setting limits, taking a Break, or implementing Self-Exclusion, access the Responsible Gaming tools within your Rocketpot account or contact Rocketpot Support through the in-site help channel. All actions to implement restrictions apply across Rocketpot products and are subject to verification under applicable laws.

Compliance, Privacy, and Updates

Rocketpot operates in accordance with applicable licensing requirements, KYC and AML policies, and data protection laws. Personal data is processed in line with Rocketpot’s Privacy Policy. This Responsible Gaming policy may be updated; changes take effect no earlier than fourteen days after publication to players, unless otherwise required by law. Continued use of Rocketpot services after an update constitutes acceptance of the revised terms.

Contact and Further Information

For questions about responsible gaming or to initiate a restriction, please use the in-site support feature. Rocketpot remains committed to maintaining a safe gaming environment and supporting players in making informed decisions.