Full Terms Apply

Introduction

These Terms and Conditions govern your use of the Rocketpot Services, including casino, live games and any other offerings available on the platform. By accessing the Rocketpot site or opening an account, you acknowledge and agree to be bound by these Terms, together with any applicable policy documents published within the account area. Rocketpot reserves the right to revise these Terms from time to time; continued use after publication constitutes acceptance of updated terms. Where a separate policy exists, it will apply in addition to these Terms.

General Terms

These Terms constitute the sole agreement between you and Rocketpot in relation to the Services and supersede any prior understandings. Rocketpot may modify the Services, the Website or the Terms at any time. Changes take effect upon publication. If you do not accept updated terms, cease using the Services and close your account in accordance with the termination provisions.

Your Obligations

You agree to provide accurate information during registration and to keep such information current. You are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account. You will comply with applicable laws and regulations, including anti fraud, anti money laundering and counter terrorism financing obligations. You will not engage in conduct that could harm Rocketpot or the integrity of the Services.

Restricted Use

You may not use the Services if you are located in a jurisdiction where online gambling is illegal or restricted, or if you are under the legal age to gamble in your jurisdiction. Rocketpot may request evidence of compliance at any time and reserves the right to suspend or close accounts that are not compliant or are found in prohibited locations.

Registration

To create an account you must provide a valid email address, a secure password and accurate personal data including your full name, date of birth and contact details. Your name on the account must match government issued identification. You may be required to present documents to verify identity. You certify that information provided is true and up to date. Only one Rocketpot account per person is permitted; duplicate accounts may be closed and related transactions voided. If you have questions during registration, contact Rocketpot support within the account area.

Your Account

Ownership and control of your account rests with you. Rocketpot may request verification documents at any time and suspend withdrawals pending completion of checks. You must promptly update details that change and notify Rocketpot of any security concerns. Rocketpot implements reasonable security measures to protect account data, and you are responsible for maintaining the confidentiality of your login details. If you suspect unauthorized use, notify Rocketpot immediately.

Inactive Accounts

Accounts with no login activity for a defined period may be treated as dormant. Rocketpot may suspend or archive such accounts and may require re verification before reactivation. Funds held in dormant accounts remain subject to applicable policies for inactive accounts.

Deposits and Withdrawals

Deposits into your Rocketpot account are subject to verification and anti money laundering checks. You certify that funds originate from legitimate sources and that you authorize Rocketpot to process transactions using approved payment methods. Rocketpot may require additional information for verification and may refuse or reverse a payment where required by policy or law. You may be subject to minimum and maximum deposit and withdrawal limits as described in the Wallet and Payments Policy, which may change from time to time.

Payment Transactions and Processors

Rocketpot uses third party payment processors to handle deposits and withdrawals. Each processor has its own terms and privacy practices; Rocketpot is not responsible for the acts of these processors. You authorize Rocketpot to share information with processors as necessary to complete a transaction. Fees and charges may apply as disclosed in the wallet section. Rocketpot may suspend or deny a transaction or withdraw funds to comply with legal or regulatory requirements or to prevent fraud.

Errors

In the event of an error in the settlement or processing of a wager or payout, Rocketpot will correct the error where feasible and notify the user. If you notice an error, report it promptly to support. Bets placed due to a platform fault may be reversed or adjusted pursuant to the game rules and applicable law.

Rules of Play, Refunds and Cancellations

All wagers are governed by the game rules published within each game. If a fault or discrepancy occurs, Rocketpot may reverse results or provide refunds in accordance with the game rules and applicable law. Bonuses and promotions are subject to separate terms and conditions and may be modified or withdrawn by Rocketpot at any time.

Communications and Notices

Rocketpot may communicate with you electronically for service updates, regulatory notices and account information. You are responsible for maintaining current contact details in your account. Electronic notices satisfy legal requirements for written notice so long as they are accessible to you.

Matters Beyond Our Control

Rocketpot shall not be liable for delays or failures caused by events beyond reasonable control, including acts of God, government action, power outages, network disruptions or third party service failures. In such events Rocketpot may suspend or modify Services as necessary.

Liability

Rocketpot liability for direct damages arising from the use of the Services is limited to the amount of funds in your Rocketpot account at the time of the event giving rise to the claim. Rocketpot shall not be liable for indirect or consequential damages to the extent permitted by law. This liability limitation does not affect rights conferred by applicable consumer protection laws where they apply.

Gambling By Those Under Age

You must be of legal gambling age in your jurisdiction to access the Services. Rocketpot may require age verification and suspend or close accounts where underage activity is detected or suspected. Confirmed underage activity may be reported to the appropriate authorities as permitted by law.

Fraud

Rocketpot employs risk management and fraud detection measures. If fraud is suspected, Rocketpot may suspend or terminate accounts, freeze funds during investigation and, where permitted by law, reclaim funds or reverse transactions.

Intellectual Property

All content and software on the Rocketpot platform, including logos, game assets, text and code, are protected by intellectual property laws. You may use the Services for personal, non commercial purposes in accordance with these Terms. Copying, reproducing, distributing or creating derivative works without Rocketpot written permission is prohibited.

Your License

Rocketpot grants you a non exclusive, non transferable license to access and use the Services for personal entertainment. This license is conditioned on your compliance with these Terms and applicable law. Any other use is prohibited.

Your Conduct and Safety

You are responsible for maintaining responsible gaming practices. Rocketpot provides tools to set betting limits, cooling off periods and self exclusion options. If you believe you have a gambling problem, seek professional help and contact support for assistance with self exclusion and account management.

Links to Other Websites

Rocketpot may display links to third party sites for convenience; such links do not constitute endorsement or approval by Rocketpot. Rocketpot has no control over third party content and accepts no responsibility for material on other sites.

Complaints

You may raise a complaint regarding any aspect of the Services by submitting a written complaint to Rocketpot support. Rocketpot will acknowledge receipt and respond in accordance with its internal complaints handling procedures. If unresolved, you may pursue resolution through the applicable regulatory authority in your jurisdiction where available.

Assignment

Rocketpot may assign or novate its rights and obligations under these Terms to an affiliate, successor or service provider without your consent where reasonably necessary to provide the Services. You may not assign your rights without Rocketpot written consent.

Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Breach of These Terms

Any breach may result in termination or suspension of your account, forfeiture of winnings or funds, and other remedies available by law or under these Terms. Rocketpot reserves the right to take action necessary to enforce these Terms, including reversing, withholding or reclaiming transactions where permitted by law or policy.

General Provisions

These Terms are governed by the laws applicable to the jurisdiction where Rocketpot is incorporated. Any disputes arising under these Terms shall be resolved by the competent courts in that jurisdiction, subject to mandatory alternative dispute resolution where applicable. These Terms, together with policy documents referenced herein, constitute the entire agreement between you and Rocketpot.

Additional Provisions

Rocketpot maintains an ongoing know your customer program and anti money laundering controls. The company may request documents to verify identity and source of funds as part of enhanced due diligence. Your information will be processed in accordance with the Rocketpot Privacy Policy and applicable data protection laws. Rocketpot reserves the right to suspend or terminate services for non compliance, without liability for the decision.